Don’t let monitoring take a break during the Champions League Finals

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You might be the system admin who doubles up as a crazy soccer fan rooting for your favorite team. On May 25th if you are planning to be at Wembley for the glorious all German finale of the Champions League, leave your work behind to us. Site 24X7 will monitor all your servers, websites, and other vital statistics and give you a status update when you are busy rooting for your favorite team.

The Site 24X7 smart phone app (available both for iPhone and Android devices) will show you updates so that you can quickly respond to unplanned down times and performance issues before all hell breaks lose.

Site24x7 smart phone app offers you the convenience of monitoring the status, availability and perfor…


Get noticed, put your brand logos on your reports!

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If you are part of an IT team, we know your work is not easy. The constant pressure of being available irrespective of the time of day is a lot of  responsibility. Despite that, we are sure you don’t feel appreciated. But hey, you are not alone. Here is a way to use your own branding to push the case for you and stamp your authority. An important task of the IT team is to submit reports to key stake holders on the performance stats on various parameters, and Site24x7 offers you the perfect tool which allows personalization of your reports.

Site24x7 offers a collective set of reports such as Summary report which highlights the overall performance of the configured monitors, Downtime report indicates what serve…


Offer Value Added Services To Your Customers With Site24x7- WHMCS Integration.

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If you are a Managed Service Provider (MSP) or in the business of Web hosting/domain registration, web site and server monitoring solutions can be an attractive value add to your service offerings. Site24x7-WHMCS Integration offers you an incredible opportunity to expand your portfolio with a range of exciting value-add options.

Announcing the Site24x7-WHMCS Integration

The integration, that is made possible by means of a downloadable plugin, lets you easily integrate and showcase Site24x7 services to  your end-users from your existing WHMCS platform. And this without having to maintain separate platforms for billing or end-user management.

With the support for WHMCS your customers have a versa…


Site24x7 Service Launches Internal Network Monitor at Interop 2013

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INTEROP-LAS VEGAS and PLEASANTON, Calif. — May 06, 2013 — Site24x7 , the cloud infrastructure monitoring service from ManageEngine, today announced the launch of the On-Premise Monitor, the new feature that extends Site24x7 to include availability and performance monitoring of websites, web servers, custom portals and other IT resources inside users’ private networks. The move takes the convenience and cost-effectiveness of Site24x7’s cloud-based monitoring and brings those advantages behind the company firewall.

Read the complete Press Release here.…


Gauge user experience, with multi-location website monitoring

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If you are the business owner of a global brand, what would be your primary concern? Making sure that your website is performing well from all the locations, right? More so, if you are attempting to find out the exact user experience, from users who access your website from all of those locations.

With Site24x7 Website monitoring, you now have a solution. We offer you monitoring from around 40+ different geographical locations to give you a holistic feel. Wondering why multi-location monitoring is key? Read on!

Why multi-location monitoring?

Monitoring from multiple locations would give a clear picture of your website’s performance, especially if your b…


Meet Us At Interop 2013

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Receive website performance alerts on your favorite Instant Messenger

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We  have launched support for Instant Messenger alerts. Now  receive your  website performance alerts in the chat window of your favorite IM.  We  support Gmail, Yahoo and MSN. IM alerts are an additional alerting mechanism to Email, SMS, Voice, RSS, Twitter and push notifications for  Android and iPhone apps.

What will an IM alert tell me?

A  typical IM alert will give you the name of the Monitor, its status  (down/up/trouble), reason for the change in status, the start time and  location of an outage.

IM-alerts

How do I add an IM alert?

IM alerts can be configured under  Alerts > Add Contact > IM Settings.

  • Provide your IM account ID under IM Settings

  • Add Site24x7 chat ID to the buddy list of your IM.

  • Use app


Application performance Monitoring – Key to Business Success

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Application down-time can be nightmarish

Consider you are the owner of an e-business portal and due to the slow response time of a search request, a customer decides to move to a competitor’s website. That’s certainly painful. Just imagine the amount of revenue and goodwill you lose. Outages always have a negative impact on the company.  The best strategy to counter downtime is to proactively monitor the performance of your applications and ensure 100% uptime, always. Read along to find out some of the key stats that you might want to monitor.

What would you want to monitor?

Some of the key metrics that you would like to keep a tab on to maintain application uptime are:

  • Application

Set the right escalation mechanism to monitor downtime

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Tracking the availability of your website is the first and foremost activity to be performed by IT Administrators for business success. For optimum website monitoring, it is not sufficient only  to have a downtime alerting system. In such a scenario, the right escalation mechanism is also equally important so that the precise set of individuals are notified, and faster action is initiated. For example, if an NOC Operator is not able to close a ticket in time, then the next automatic action would be to notify the Administrator or the next LOB Manager, just so he can pitch in and help close the issue faster.  Such an escalation mechanism would also help in streamlining the operati…


Persistent Notification: Ensuring Outages Are Recognized and Resolved

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The IT team always seems to have their hands full – installing and maintaining servers, monitoring websites and web applications, fielding and resolving issues or taking care of other business activities. In short, people in the IT department are busy. That’s obvious.

What’s not so obvious in that sea of activity is any single, specific outage. How do you make sure your team is aware of a particular outage, so it doesn’t get overlooked and lost in the myriad of other routine tasks? How do you ensure the issue is resolved without delay? By setting Persistent Notification for your monitor.

Think of Persistent Notification as your “snooze alarm” for a task at hand, sending alert notifications at reg…