Site24×7 Blogs

As announced in an earlier post, we’ve recently introduced monitoring servers in Brazil and Sweden. The Brazil server is located in Rio De Janeiro and the Swedish one is at Stockholm.

These additions further augment our global monitoring network and takes the total location count to 17. The Brazil server is our first in South America. The Sweden server is our fourth location in Europe to go with UK, Netherlands and Germany. We now offer monitoring from every continent except for Antartica!!

We will be adding more locations to our network based on user demand, so stay tuned to this space for more updates.

We have just rolled out an iPhone client that can be used to access Site24×7 website monitoring service. The interface lets you connect to Site24×7 and view the current status of the monitors in your account.

This is useful for you to get a quick overview of the status of your web sites while you are on the move. You can view the current uptime and performance statistics for each of your web sites. You can also view SLA reports and keep track of SLA compliance. There is a separate view for outage statistics for the last 24 hours. The design comes with a tabbed interface which lets you navigate easily between these views - uptime status, SLA reports and Outages.

From the “Home” tab, you can drill down and view the global status of the website for the last 24 hours as well as view info about response time, the primary location from where the website is being monitored, next polling time, etc. From the SLA tab, you can view a summary of the various service level agreements in place. For each SLA, you can drill down and view historical data such as the SLA Goal and SLA Achieved %.

The new client will be a useful tool for webmasters or website owners to check the uptime status & SLA compliance of websites. As always, we will be improving upon this tool in the future as we go along.

Looking forward to your feedback on the new iPhone client!

We’ve recently introduced APIs into Site24×7 that lets you pull website uptime & performance data from your account and work with the data in many possible ways. Anyone with programming knowledge can write a program to pull data using the APIs and integrate them into third-party applications.

The APIs are Rest style web APIs over HTTP/HTTPS. The data needs to be extracted in XML format.

You need to generate an API key to start using the APIs. To generate the key, use the Generate API key option under Account tab inside your account.

You may refer this page to know more about Site24×7 APIs. For help on working with the APIs, you can refer our online help documentation.

We will be enhancing the APIs as we go along, so feel free to try out the APIs and provide your feedback.

If your servers are located in India or if your company has business interests in the Indian region, it is definitely worthwhile to keep track of how your website is behaving for Indian users. Now you can accomplish this by making use of our new Indian monitoring location.

You just need to configure a website monitor in Site24×7 and select the Indian server for your site. Site24×7 will then continuously monitor your website from India and send out alerts if there are any problems such as downtime or slow page loading.

The Indian server is located in the city of Chennai in the southern part of India.

This is our 4th monitoring location in Asia after Singapore, China and Japan. With the addition of this new monitoring location, the number of locations in our Global Website Monitoring Network has gone up to 15.

Do you manage websites belonging to multiple companies? Do you need to keep tabs on the uptime and performance of websites on a company-wise basis? The “monitor group” feature in Site24×7 will allow you to do just that.

The monitor group lets you organize or group multiple monitors into a group. You can use this to tag different websites or servers belonging to a particular client/company into a single group. If you have multiple clients, you can create multiple groups.

A Sample Monitor Group

The advantage with this is you get group-wise downtime and performance reports, so you know exactly how your client is performing.

Group-wise Performance Reports

Setting up a monitor group is very easy. Just click the ‘Monitor Group’ link to open up a wizard from where  you can select the monitors to be part of the group.

The monitor group feature will be very useful for managed service providers who monitor web sites and servers belonging to multiple clients. This is available in the recently-launched Site24×7 Enterprise Account.

What is your take on the monitor group feature? Do let us know your feedback!

Author: Arun

iWeb blog, a blog that covers web hosting, web development, web design, internet marketing, etc, has recently mentioned Site24×7’s website monitoring service. Site24×7 has been included as one of the examples in a recent blog post titled “3 Free Tools to Monitor your Website’s Status”

Here are a few excerpts from the post:

If you experience frequent server problems, or if you manage a business-critical website, you might need tools to monitor the current status of your server and/or your website, giving you handy features such as automated email or SMS alerts whenever the website is down. Other tools can also give daily and weekly statistics on downtime.

site24×7 is a service provided by zoho. There is a free basic service, limited to 2 websites. However, it has more features than Montastic or mon.itor.us; with daily and weekly statistics and graphs

Read more

Site24×7 was also recently featured in Techdealdigger website, a site covering the hottest tech deals available on the internet. Site24×7 has been listed under Small business category and has been tagged with website monitoring, uptime and web uptime tags.

Thank you for writing about us, iWeb & techdealdigger!

Author: Arun

Along with our Enterprise Account release last month, we also added more monitoring locations to our global monitoring network. These locations include Seattle, Chicago & Dallas in the United States, Germany in Europe, Australia, and South Africa in the African continent. This now takes our location count into the double digit figures, its on 12 right now.

If you wonder what this means to users, well, it means our users can now monitor the uptime & performance of their business-critical websites from up to 12 different geographical locations, just to make sure their sites are accessible and performing well from across the world.

With the addition of new monitoring locations, our monitoring network now has a more global outlook. We have monitoring servers in almost every continent, except for South America. Our South American users, however, need not feel left out. We do have plans to introduce servers in your continent very soon.

We’ve taken care to use only the best hosting providers and hardware in all our monitoring locations. To ensure uninterrupted monitoring from our monitoring servers, please make sure your firewalls allow all requests coming with user agent “Site 24 X 7″.

More info on our monitoring network here.

Author: Arun

We’ve just released a brand new user package in Site24×7 - the Site24×7 Enterprise Account. This package is ideal for enterprises who want to ensure their customer-facing web sites are meeting business goals.

The enterprise account has all the features of our Premium account plus a slew of new features. Here are a few highlights:

Website SLA Management

This feature lets you define service level agreements and track their compliance. You can now get real uptime and performance stats of your sites and compare with the SLA. The reports section will help you find out if your service providers are meeting your overall expectations.

Enterprise-class Reports

There are quite a few reports in the new user package which businesses can benefit from. Some of these reports include the Busy Hours Report which gives you performance reports segmented by hour of the day or day of the week, Trend Report to keep a track on website performance trends, Summary Report, Downtime Report, Response Time Report, etc.

Here are a few samples:

Summary Report

Response Time Report

Other features/enhancements in the enterprise account include

Monitor Group - which lets you group related monitors into separate categories, very useful for service providers.
Trace Route upon failure - for isolating the point of network failure.
Operations Dashboard - to get an overall picture of the performance of your websites from various geographical locations.
An enhanced billing module which includes itemized billing info, printable invoices, etc.

Check out this comparison chart to know how the enterprise account differs from the other user packages.

To try out the enterprise account, please sign up for a full-fledged, free 15-day trial account.

The above-mentioned features are exclusive to the Enterprise account. There are other enhancements too which are common across all accounts. These include an additional 6 monitoring locations (3 in US, 1 each in Europe, Africa & Australia), an improved public stats page, spruced up website design, and more. More on these in a separate post.