Site24×7 Blogs

Author: Arun

Mashable, the popular social networking news site, recently had a post titled “13 Free and Cheap Website Monitoring Services“. The post mentioned some of the popular website monitoring services today, a list which also included Site24×7.

This is what the folks at Mashable had to say about Site24×7:

Site24×7 - It is free to monitor two URLs that are polled every 60 minutes. This is another service that allows you to create maintenance windows for your server. The premium plans also offer reasonable prices for various levels of monitoring.

Thank you for writing about us, Mashable!

Author: Arun

If you’ve subscribed for Site24×7’s website monitoring service using your credit card, you might occasionally find your payments being declined by Site24×7. Generally, payments are declined if our billing system is unable to verify the billing information you’ve submitted.

Below are some common reasons why your credit card payment may be declined:

1.  Invalid Amount: Sending too large of an amount, zero dollar ($0.00) amount or amount less than one dollar (American Express/Discover).

2.  The transaction amount exceeds the available credit limit set by the card issuing bank.

3.  The transaction was declined by the customer’s card issuing bank.

4.  Account was just “Activated”, taken Live.

5. The format of the expiration date is being passed incorrectly.

6.  Expired or non-matching expiration date.

7.  Transactions are being posted to TEST servers using ‘real’ credit card numbers.

8.  The web site/shopping cart is pointing to the test servers instead of to the live servers.

9.  Payflow Link: The transaction process mode is still set to ‘Test’.

10.  Payflow Link: Trying to process a Level 2 or Level 3 (Company/Business) card.

11.  The Zip code contains all zeros.

12.  Trying to perform a voice authorization using the wrong transaction type.

13.  Card Security Code (CSC / CVV2) does not match.

The most common reason for declining of payment is that your credit card information might change after you’ve submitted it to Site24×7. Therefore, our billing system is unable to verify the billing info. The solution involves updating your billing information in Site24×7 and we will process the payment from your next billing cycle onwards.

Author: Arun

We have added a new feature into Site24×7 due to popular demand. You can now get Site24×7 to monitor your web sites every minute or every 60 seconds.

This feature is available for all accounts - Standard, Premium and Evaluation.

How can one-minute monitoring help you?

If you monitor your websites every minute, there is a real good chance that you get to know when the downtime starts and when it ends.  You get instant notifications whenever any downtime is detected and also when the site comes back up.  If your website is checked every 60 seconds, you are much more likely to catch any downtime than any other monitoring resolution.  With 1-minute monitoring, you get more accurate uptime stats as well as a better perspective of your site’s downtime.

We believe this feature will come in handy for our users. Do give it a try and let us know your feedback.

Earlier this month, we’d answered some questions about the Site24×7 Premium account here in this blog. Today, we will discuss another set of questions and their answers here for the benefit of our readers.

How many monitoring locations are available for the Premium account? Where are these locations?

With the Premium account, you can monitor your website uptime from up to 6 different geographical locations. These locations include California, Houston, New Jersey, Netherlands, UK, and Singapore.

Where do I specify the monitoring locations for my website?

You can either specify the monitoring locations while creating a new website monitor or edit the monitor and specify monitoring locations later on.

What are primary and secondary locations?

A primary location is the monitoring server from which Site24×7’s monitoring checks will be send to your website as per the monitoring interval configured. When a website check from the primary location fails, the sites will be checked again from the secondary locations before downtime is reported.

For example, assume you have selected California as your primary location and Singapore and Netherlands as the secondary locations. The monitoring interval specified is 5 minutes. Your website will now be monitored from the California location every 5 minutes. If a website check from California fails, the website will be rechecked from Singapore and Netherlands locations also.

This concludes part 2 of this series. Stay tuned for more answers to common questions in our future posts. If any of your questions have not been covered here, feel free to visit the FAQ section of our website or contact our support.

We came across quite a few articles and blog posts about Site24×7 in recent times. Just wanted to share some of these articles with our readers.

The first article was found in blog.econsultant.com last week. This one has a pretty simplistic style. It is in a ‘problem definition and solution’ format.

A rather straightforward solution, isn’t it? Just a couple of lines and an image, but they do convey a lot.

Read full article here.

Another article mentions about the Web Page analyzer tool of Site24×7. This one is in French and below is an excerpt of the same.

The article basically mentions about the WPA as an online tool to calculate the loading time of different objects on a website.

Read full article here.

Thank you for writing about us, guys!