Author: Arun
Here’s a quick update. The system maintenance is complete and our servers are back online now. You will now be able to log into your Site24×7 accounts and monitor your web sites and web applications.
As informed earlier, you will be unable to view performance historical metrics for the next couple of days due to data migration. However, uptime metrics will continue to be displayed as usual.
Author: Arun
A quick update. We will be taking our servers offline today for a couple of hours for some urgent maintenance work. You will not be able to log into your Site24×7 accounts during this time period.
Also note that your response time historical data will be temporarily unavailable for the next couple of days. This is due to some data migration work planned for these days. This data will be restored after the migration is complete. Your uptime stats will not be affected and will be available as usual. Only the performance metrics will be unavailable for 2 days.
Sorry for the short notice and apologies for any inconvenience caused.
Author: Arun
We recently introduced multi-location monitoring in Site24×7. Your websites and applications will now be checked from servers in 3 different locations. These checks will come in from California, Boston, and United Kingdom.
The California location is our primary monitoring location and the other two are secondary locations.
The bulk of the monitoring will be done from the California location. When a website test from the California location fails, we recheck the site from UK and Boston locations before reporting it as down/up.
We have plans to provide simultaneous monitoring from these locations soon. And we plan to add more locations to our network as well. Keep watching this space!
Author: Arun
We came across couple of nice articles on Site24×7 recently. One is by Simon Dickson in “Managing your website” section of btbroadbandoffice blogs. His post is titled “Keep tabs on your website” and it gives a brief introduction about Site24×7 and our parent company Zoho.
Some excerpts from Simon’s article:
Zoho is a company making significant waves in the ‘web 2.0′ world: they specialise in online versions of common office programs, and rarely does a month go by without something new emerging from their labs. You name it, they’ve got it: word processor, spreadsheet, presentation package, project management tool, CRM system, wiki platform, email server, and so on. Influential blog TechCrunch rates them as ‘the best office suite on the web, bar none.’
Site24×7 couldn’t be more straightforward: every so often, it hits your website to ensure it’s still working OK, and logs the results. If it doesn’t respond, or if it takes longer than you’d like, Site24×7 will send you an alert message via email, RSS feed or text message.
Read full article here.
Site24×7 has also been listed in superdownloads.com.br website. Here is an excerpt:
Site24×7 é um serviço online de monitoração de sites que monitora a disponibilidade dos sites através do envio de requisições HTTP ou HTTPs em intervalos regulares de tempo, garantindo que estão online e operacionais. Além disso:
- Gera relatórios de performance, monitorando o tempo de resposta do site dentro de um período de tempo;
- Monitora aplicativos web, gravando e reproduzindo uma sequência de requisições HTTP para, por exemplo, monitorar a cesta de compras de um site;
- Através da checagem de presença ou ausência de palavras, monitora o site contra alterações não autorizadas realizadas por crackers. Seja notificado imediatamente se o conteúdo de seu site for alterado;
- Envia alertas por e-mail, SMS ou RSS se o seu site cair.
Full article can be read here.
Thanks, all!
Author: Arun
We, at Site24×7, periodically update our service with the intention of making things better for the user as well as providing more options. We are all set to come out with a new update this week. Here’s a look into what’s coming.
Apart from all the above features/enhancements, there is a cool new addition to the Reports section. Can you guess what it could be?
Author: Arun
Here are some frequently asked questions about ‘Trouble’ Notifications sent from Site24×7’s web site monitoring service, along with their answers.
What do ‘Trouble’ notifications mean?
Trouble notifications can mean any of the following:
1. Your site content has been modified.
2. The response time of your site has crossed some limits you have set.
3. Certain keywords are present/absent on your website.
These notifications are sent only if you have configured content check, keyword check or response time check for your website monitor.
How do you differentiate a trouble email alert from a downtime alert?
There are 2 ways to differentiate a trouble alert from a downtime alert.
From the alert subject line:
The subject line of a trouble alert reads different from that of a downtime alert. For a trouble alert, the email subject line will be in this format
[your website] IN Trouble - [Site24x7]
For a downtime/uptime alert, the format is [your website] DOWN - [Site24x7]
From the alert content:
For a trouble alert, the reason for the problem is mentioned. For a downtime alert, the reason for reporting downtime as well as the exact time when the site went down is also mentioned.
How do I find out the exact cause of ‘Trouble’?
You can find this out from the email notification itself. Watch out for the ‘Trouble because’ field - it describes the reason behind the trouble.
In the above example image, I have configured Site24×7 to alert me if the keyword string “server error certificate” is present on my web page. And this is reflected in the ‘Trouble because’ field.
Believe this article was helpful in clearing some of your doubts about the ‘Trouble’ notification. For any further doubts or queries, contact our support team directly or reply as comments to this post.
Author: Arun
Last week, when we had discussed the DNS Server Monitors feature, we had also mentioned about the DNS Lookup tool. Now here are some frequently asked queries about this tool along with their answers.
What is DNS Lookup Tool?|
DNS Lookup is a free online tool to look up DNS records for a domain.
How do I get to the DNS Lookup tool?
It can be accessed from two locations in Site24×7:
How can I use the DNS Lookup tool?
You can use this tool to find out the DNS host names and ip addresses for your domain. Just enter your domain name in the ‘Enter Domain Name’ field, select the record type from the list box, and click ‘Lookup’.
In the above example, I entered zoho.com in the domain name field and selected ‘ALL’ record. The result shows ip address for zoho domain, along with the DNS host name and mail servers.
Which DNS record types do you query? What do the record types stand for?
DNS Lookup tool can query A, MX and NS records.
Do you have any other queries on the DNS Lookup tool? Reply through your comments here or contact our support team directly.
Author: Arun
Recently, we answered some queries pertaining to Site24×7’s pricing & upgrade policy here in the blog. Now here are a few more queries related to pricing/upgrade/payment process.
I have Professional Account. Now I want to monitor more websites, how do I buy more website monitors?
You can keep adding new website monitors using the ‘Add Monitor’ option. Our system will automatically check once every month to see if new monitors are added to your account, and adjust charges based on your actual usage.
I have paid for 5 website monitors with 60 minute poll intervals. Now how can I change it to 5 minutes polling ? Will I lose any money?
You need to just login to your account, edit the website monitors and change Monitoring Interval to 5 minutes. Our system automatically checks your account once every month and adjust charges based on your actual usage. You will not lose any money.
Do you have any other queries on our pricing system? Reply through your comments here or contact our support team.
Author: Arun
Most of the coverage that we get in the blogosphere has been predominantly from English language blogs. However, recently I came across some blog posts in languages other than English.
Here is one in Italian. This one is from Lorenzo Piccinini. Lorenzo finds Site24×7 very useful and says he will be using it a lot in the future.
Read full article here
Here is an article in a French blog. This one talks about 5 free website monitoring services, and the list includes Site24×7 among others.
The author says Site24×7 site is clear and is very functional. He also mentions our email/SMS alerts, daily/weekly reports through email and other features.
Read full article here
Thanks for writing about Site24×7, guys! Glad that you liked it.
Author: Arun
Came across a nice little blog post by Kai Loon, blogger and Site24×7 user from Malaysia. The post is titled Site24×7 - Monitor your website better.
Few excerpts from his post:
Today I am going to introduce this hosted website monitoring service to all of my friends — site24×7. Base on the name you may know that this is a 24 hours service and they provide several services to help you to monitor and track your web. There are 6 major services which included:
Monitor website availability
Track website performance
Web application monitoring
Monitor web page defacement
Instant alerts
Reports and trendsThey will send you a weekly report for your website and you may consider changing your host when you find out any unwanted data shown such as the downtime stats. They will also send you a SMS when there is any problem occurred in your web and it is totally free! Try it out now!
Full article can be read here
Kai Loon also has a ‘Monitored by Site24×7′ badge on his blog. Thanks for the post, Kailoon. Glad that you liked Site24×7.
We’ve also had couple of our users writing to us recently. Orient Wu of http://ofallthedays.com/ said:
“Site24×7 provides us with the perfect blend of features for monitoring our websites’ uptime. Thanks for the great service”
Naren of AIPIL said:
Site24×7 is quite an effective tool and site for various critical independent testing processes. Won our attention hands down”
Thanks Orient Wu and Naren for those comments. Keep those feedback coming!
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