First release in 2012! New features added.

Jan 26 2012 12:27:50 PM Posted By : Aravind
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This is our first release in 2012 and is power packed with two new features; Server monitoring and Root Cause Analysis.

Server monitoring is an agent based monitoring solution with which you can monitor internal servers. Hosted server monitoring is an answer to MSPs, large retail chains and IT admins in general, who wish to have a cost effective solution to monitor and manage their internal servers and desktops. You can use server monitor to identify server bottle necks as well as ensure back end server availability and optimum functioning of the servers.  The most interesting part of server monitoring service is, no hardware or software to maintain or upgrade. Server monitoring joins our already strong stable of agent-less monitoring capability for DNS, mail servers, websites, web applications, TCP/IP Ports and Ping. With Site24x7, you can now monitor all the aspects of a server typically used as web infrastructure.

Another spotlight feature that is introduced is Root Cause Analysis or RCA. RCA is different from a normal down alert. As the name suggests Root cause Analysis helps you to identify the actual reason for a particular downtime instance. This will be accomplished with the help of screenshots, ping output, dig reports, web page content snap shot at the time of error and various other enhancements. Based on these reports, Site24x7 will also give you the most probable reason for a downtime.

We have also made enhancements to free tools section, Web Application Monitor etc. Read more about our latest release under https://www.site24x7.com/whats-new-in-site24x7.html

Check out our new features. Sign up now for a free trial.
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Monitor Servers & End User Experience - From the Cloud

Monitor from Cloud | Drill Down Deeper into Performance Issues | Did You Know?

Ensure optimum performance and availability of your servers and desktops across branch offices and data centers from the cloud. The Site24x7 Service now brings you server monitoring on the hosted platform.

Using Site24x7, you can monitor back-end server performance and front-end user experience of your websites and internet facing services. The server monitoring is an agent based solution that helps monitor the availability and performance of your internal servers. Using server monitoring, you can keep tab on critical metrics such as CPU, memory and disk utilization for Windows machines.

With no hardware or software to maintain or upgrade, Site24x7’s server monitoring service is a perfect New Year gift for your business.

Sign up for Free Trial or Try it Now!


Drill Down Deeper into Performance Issues

Root Cause Analysis functionality will help you to drill down deeper into the actual cause of the issue. It provides you with a wealth of information such as downtime screenshot, global monitoring check results, domain name analysis and Ping analysis. It also provides you with possible conclusions for the downtime, which can help you quickly identify the problem and fix it so that your service is back online.

Root Cause Analysis

Root Cause Analysis Report

Did You Know?

You can now generate a free report for your website or online service using our online tools and share it with your customers via social media such as Facebook or Twitter.

For example, just head to our online check availability tool and run a quick test. You can then share those results by just clicking the Facebook or Twitter button present in the results page. You can even share those results with your potential customer by emailing the results.


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Site24x7 Newsletter - October 2011 Site24x7
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Track Website Performance via
Site24x7 Reports

Track Website Performance | Win an iPod Touch | Did You Know?

One of the critical aspects of monitoring your website is to know what's happening. With Site24x7 reports , you get access to a wide range of information on the availability and performance of your website. It offers website response time reports, downtime reports, website outage reports, website performance during peak hours (busy hours reports) and trend reports for trend analysis.

Site24x7 Website Performance Reporting

Armed with specific information of your website performance and availability, such as response time, throughput data, DNS time and Connection time, you can now troubleshoot any performance issue you may encounter before it impacts your visitor.


Win an iPod Touch this Halloween!

Be ready to grab one of the two new iPod Touch giveaway contest this Halloween!

All you have to do is to upload snaps of yourself or your family in their best Halloween costumes in Site24x7 Facebook Page. The two best snaps will win an iPod Touch each. Of course, don't forget to show your love for Site24x7 by clicking the Like button.

To know more about this contest, head to our Facebook page .


Did You Know?

... that you could earn free monitoring credits while using Site24x7 free service?

All you need to do...

  1. Login to your Site24x7 account.
  2. Navigate to 'Portal Integration' and generate an uptime button.
  3. Check the 'Allow signups through uptime button' option.
  4. Generate the code and place it in your website.

Thats it! Now when any user who signs up from your uptime button becomes our paying customer, we will add free credits worth 20% of his transaction to your account. For example, if he pays $100 to us, we will add free credits worth $20.

Fore more information on our Referral Program, click here .


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Site24x7 Newsletter - September 2011 Site24x7
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Monitor your FTP Servers using Site24x7

FTP/SFTP Monitoring | DNS Analysis Tool | Did You Know?

FTP or File Transfer Protocol, one of the widely used protocols, is being used by businesses to transfer huge amounts of data to share with its customers. Hence, any downtime or unavailability of this service could greatly impact business credibility and could in turn result in loss of revenue.

With Site24x7’s FTP Monitor , businesses can now monitor FTP server's round trip time (ms). It can also monitor the response time, availability and performance of upload and download speed of the FTP server, from across multiple locations.


Get Comprehensive Analysis of your Domain

Conduct in-depth analysis of your domain using Site24x7's DNS Analysis Tool . Formerly known as DNS Lookup Tool, gathers detailed information and current status of

  • SOA Records
  • MX Records
  • Forward and Reverse Lookup information
  • Name Server Performance

This tool can also be used to run ad-hoc tests on your domain as well.


Did You Know?

Interested in displaying uptime status of your customer websites via a simple web app? You can do that with Site24x7 APIs. Using our APIs, you can integrate the data from our website service into your own app.

To use our API service,

  1. Login to your Site24x7 account.
  2. Click on 'Account -> Generate API Key' .
  3. Using this unique API key, you can now add, modify, delete website monitors.
  4. Integrate uptime status, response time, downtime values of websites into your own program/service.
For more information, check out our API Guide .


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We are glad to announce the release of the following new features.
  • The ability to monitor FTP/SFTP server availability and performance
  • The ability to monitor the response of round-trip time of FTP/SFTP servers
  • Comprehensive DNS Analysis tool which provides you with in-depth information of your DNS
  • Three New Monitoring Locations

New Feature: FTP/SFTP Server Monitoring

The FTP/SFTP Server Monitoring allows you to monitor FTP server's availability and performance. It also tracks the performance of FTP round-trip time (RTT).

  • FTP Server Monitoring: Monitors FTP Server host availability and performance
  • FTP RTT Monitoring: Monitors the upload and download response time of FTP service
FTP service is one of the most widely used network protocols by various businesses. It is the simplest way to share information with customers. Hence it is essential for businesses to ensure the availability of mission-critical data to customers at all times. Any undetected downtime can cause loss of revenue in hundreds of thousands of dollars.


FTP/SFTP Monitoring

Site24x7 lets you monitor your FTP server’s host availability and performance from across 30+ global monitoring locations. It instantly alerts you whenever the FTP port becomes unavailable, enabling you to take corrective measures to restore FTP access.

Site24x7 also enables you to monitor the upload and download response time of your FTP server. It uploads/downloads a test file into your server and monitors its response time (time taken by the test file to upload/download). It also works for secure FTP servers (SFTP).

Site24x7 automatically alerts you when,

a) FTP server is unavailable
b) Username/password for the secure FTP server is incorrect
c) Response time crosses specific threshold values
d) File upload and download time crosses your specified threshold.

DNS Analysis Tool:

We have improved our DNS Lookup tool which brings you in-depth details of your DNS in a single snapshot. It gathers the IP address, TTL (Time to Live) and response times of 
  • SOA records
  • MX records
  • Reverse and Forward Lookup
  • Name Server Performance
along with its current status. You can use this tool to run ad hoc tests of your DNS.


DNS Analysis Tool

New Monitoring Locations:

We have now introduced three new monitoring servers – one each in India, Turkey and Israel. The IP address of these three servers is given below for your reference. If you plan on using them, make sure that they are white listed.

Istanbul, Turkey:
  • 46.235.8.142
  • 46.235.8.143
Tel Aviv, Israel:
  • 91.228.126.149
Mumbai, India:
  • 180.149.241.212
You might have also noticed that we have come up with a new design for our website. We have simplified our tab layout with bare essentials and made it easier to access our key website monitoring features. So go ahead and sign up for a free trial and try out our new features. If you have any comments regarding our new features, feel free to share it in our comment section.
Have you ever wondered "Wouldn't it be great to automate certain actions when my website slows down or goes down?" We at Site24x7 have come up with an ingenious solution and we are sure you will like it.

Let’s say you have an online e-commerce store where customers can buy products online. However, during peak business hours your website might not be responding all too well or it might slow down completely due to too many connection requests. In such cases, the only option you might have is to restart some key web services to bring them back online. 

While this is an important task to execute, it is a manual task and one that might take you away from other important tasks. In order to execute this action, you need to be connected to your dedicated server. This action might take a couple of minutes to restart the services. In the online world, these precious few minutes will translate into loss in revenue, traffic and consumer satisfaction.

Invoke URL Action - Automation Simplified

Now, if you have configured Site24x7 to monitor and alert you during downtime, you can simply restart your web services without having to physically intervene in the process.

Invoke URL Action Pop-up

Invoke URL Action feature (available under 'Advanced Configuration') will enable you to easily restart your web services from a dedicated server without manually interfering. Enter the script URL which allows you to restart the web services and provide the necessary authentication. You can configure them to run when your website is down or in trouble or even when it goes up.


Now, whenever your website slows down, an action from Site24x7 is triggered automatically to run the script from the dedicated server. This negates the downtime duration considerably. You can also use this feature to execute scripts which can generate logs and email them to you for further analysis. You can use these logs to identify the performance issues and help troubleshooting them quickly.

If you haven’t checked out this feature, go ahead and give it a try. Share your comments/thoughts about this feature in our comments section.

We are glad to announce that we have updated our Site24x7 service. This update includes following new features and enhancements such as:
  • Analyze Web Page is now rechristened as Web Page Analyzer.  The Web Page Analyzer now supports monitoring from multiple geographical locations. We will slowly roll this out across all our monitoring locations.
  • Screenshots to confirm downtime or problem in website.
  • Run traceroute analysis from the actual location from which the error was reported, hence facilitating more meaningful error analysis.
  • Get in-depth details such as DNS, Connection time, First and Last Byte and Throughput of your website.
  • Site24x7 Reports have been revamped. The Summary Report, Response Time Report, Downtime Report, Outage Report and Busy Hour Report have been improved by introducing line graphs and area charts.
  • Multi-user login option has been included for Professional account users
  • The tools section of the website now sports more social features by providing easy to use, share on Twitter and Facebook buttons. The results from these tools are saved on our servers so the reports are accessible at any time.
  • Webmasters and even consumers can check the validity of a website's Security Certificate (SSL).
  • Two new monitoring locations added – Phoenix (USA) and Montréal (Canada).
So let me now get into the details of these features.

Analyze Web Pages from Multiple Locations Using a Real Browser

We have improved our Web Page Analyzer (previously known as Analyze Web Page) such that it not just downloads the entire components of your website, but also renders them using a real browser. This response time is then displayed along with individual component details, file sizes, status and loading time of individual components. This gives you a clear picture of how well your website renders enabling you to identify and troubleshoot components which cause response time to increase. Another best thing is that you can now analyze your web pages from multiple locations.


Analyze your web pages

Screenshots to confirm downtime or problem in website

With the website monitoring component, we have gone one step ahead by improving reporting when there is a downtime or trouble. We will now show you a screenshot from a real web browser to confirm the downtime or error.

Granular Data for your Website Monitor

Now for every website you monitor, you can find key component data such as DNS Time, Connection Time, First Byte Time, Last Byte Time and Average Value under response time.
  • DNS Time – Time taken by our monitoring server to resolve DNS server
  • Connection Time – Time taken by our monitoring server to connect to your server
  • First Byte Time – Time taken by our monitoring server to receive the first Byte from your server
  • Last Byte Time – Time taken by our monitoring server to receive the last Byte from your server
Run Traceroute Analysis from your selected primary Location itself

Whenever a downtime is detected from a monitoring location, Site24x7 will perform a traceroute analysis of your website from that particular monitoring location. This would enable you to quickly identify if there is any performance issue within your ISP network and take corrective steps.

Tools section just got social by introducing Twitter and Facebook buttons

Gain credibility for your website by sharing website’s uptime and availability via social media such as Twitter and Facebook. We also provide you with a permalink with which you can share the results of your test. You can also email it to your customers.


Share your website uptime and availability

Ensure Safe Environment for Your Customers

One of the common phishing attacks happen with expired or fake SSL Certificates. As it has become easier for hackers easily obtain fake SSL Certificates, it becomes your responsibility to ensure that you check the whether the website you are about to conduct business is safe and secure. Our tool will help you to check for the validity of the website SSL certificate and inform you if there is any problem with the certificate.

Interested to try out these features? Sign up for a 15-day free trial now.

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Guard Against Website Hacks and Defacement!

Detect Website Hacks Instantly | Win $200 credits! | What's Cooking? | Did You Know?

Detect Website Hacks Instantly

Website hacking and defacement is a constant threat which online businesses face in their day-to-day operations. Despite several advances in internet security, sometimes even the mighty fall to such attacks. While there is no fool-proof method to ensure 100% prevention, the best thing any webmaster can do is to be vigilant.

Using Site24x7, webmasters can easily monitor for any change in keywords in keywords, change in page content size or even detect changes in script/css file sizes.

Any change would instantly trigger an alarm with which the webmaster can take necessary steps and guard themselves against such future attacks.


Submit Case Study and win $200 credits!

Has your business benefited from Site24x7? Participate and share your experience as a case study . We will select and publish the best of case studies from the entries. If your case study is published, we will then credit your account with $200 worth monitoring credits.

Frequently Answered Questions:

1) Will only one case study be picked up for publication?

Answer: No. We would be publishing the best of case studies submitted to us.

2) How will I know if my case study is picked up?

Answer: Once your case study is picked up for publishing, we shall contact you for further details. Once it is published, we shall credit your account with $200 worth monitoring credit.

3) How long will it take to participate in this case study?

Answer: Not more 10 minutes.

4) Can I participate/send more than a single case study?

Answer: If you would like to send us more than a single case study, contact us via support@site24x7.com.

5) I have questions which this FAQ does not answer. What should I do?

Answer: Send in your questions to support@site24x7.com with subject reading ' Regarding Case Study ' and we shall respond to you.


Key Upcoming Features

Our developers have been working on some cool upcoming features for Site24x7. We don't want to spill the beans yet, but would like to give you a taste of whats to come: Real Browser Monitor, revamped Website Monitoring Reports and more.


Did You Know?

Configure your Twitter account via Site24x7 and get instant twitter alerts whenever your website goes down. This way you will be the first to know and you can act before the downtime affects your customers.


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Own an E-Commerce Website?
Prevent Loss of Credibility with
SSL Monitoring

Monitor SSL Certificates | Win $200 credits! | Site24x7 Forum | Did You Know?

Monitor SSL Certificates ...

SSL Certificate forms an integral part of an e-commerce website. An expired or invalid SSL certificate will not only drive potential customers away, but will also erode customer confidence and loyalty towards your website. By monitoring SSL certificates, Site24x7 helps prevent loss of credibility and provides peace of mind to website owners and online shoppers alike.

Site24x7 alerts you well before it expires allowing you to renew it on time.


Submit Case Study and win $200 credits!

Has your business benefited from Site24x7? Participate and share your experience as a case study. We will select and publish the best of case studies from the entries. If your case study is published, we will then credit your account with $200 worth monitoring credits.

Frequently Answered Questions:

1) Will only one case study be picked up for publication?

Answer: No. We would be publishing the best of case studies submitted to us.

2) How will I know if my case study is picked up?

Answer: Once your case study is picked up for publishing, we shall contact you for further details. Once it is published, we shall credit your account with $200 worth monitoring credit.

3) How long will it take to participate in this case study?

Answer: Not more 10 minutes.

4) Can I participate/send more than a single case study?

Answer: If you would like to send us more than a single case study, contact us via support@site24x7.com.

5) I have a questions which this FAQ does not answer. What should I do?

Answer: Send in your questions to support@site24x7.com with subject reading 'Regarding Case Study' and we shall respond to you.


Site24x7 Forum Now Open

We have launched a new community-based forum: forums.site24x7.com. This portal is designed to act as a bridge between Site24x7 users and our developers. This is the place where you can get your Site24x7 questions answered, get to know other Site24x7 users, chime in with your valuable ideas or just hang around!


Did You Know?

Using our REST APIs, you can display the uptime and performance of your website in your corporate portal. You can use the API to add new websites to monitor as well as edit/delete/suspend existing ones.


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Starting today, Site24x7 Enterprise account users will be able to allow multiple users to access their Site24x7 account. Yes, we've just had an update to Site24x7. Apart from multi-user role management, this update packs in several new features and enhancements such as:
  • SSL certificate monitoring
  • Mail server round-trip time monitoring from 25+ locations
  • Twitter alerts
  • Alert escalation, and more.
Here is a short presentation that gives you more details about our new features. The presentation was done using Zoho Show - our online presentation tool.



We believe you will find these features useful. Feel free to give them a try and let us know your comments.