When you run a small business or if you have branch offices having 10—25 servers/desktops, you need a reliable and cost effective solution to ensure server availability. Employing a 'dedicated team' or installing costly software that require another 'dedicated team' to handle that software are certainly not the 'cost-effective' solutions you are looking for. What you need is a simple and easy-to-deploy monitoring software that can keep track of your 'behind-the-scenes' infrastructure.

Server monitoring service from Site24x7 provides an agent-based monitoring solution that lets you track the availability and performance counters like CPU, disk and memory of your Windows servers/desktops. A simple and reliable solution, server monitoring is offered from a hosted platform, thus instantly relieving you from the maintenance and upgrade worries of costly installed software. Its a install once and forget about it kind of agent. It update Site24x7.com with the performance metrics and can update itself.

Sign-up, install & configure. Ready to go in 5 simple steps.

Unlike other installed monitoring software, you don’t require an 'expert team' to handle this service. Follow 5 simple steps and you are ready to manage your Windows servers/desktops.

• Sign-up for Site24x7 trial account. (if you not have one already)

• Add a new server monitor.

• Download and install the Windows Agent software in your Windows servers/desktops.

• Set the usage thresholds for critical server counters like CPU, memory and disk.

• Leave the rest to Site24x7.

How does the server monitor work?

The Windows Agent software uses WMI (Windows Management Instrumentation) protocol to collect metrics related the counters CPU, memory and disk and pushes this data to the Site24x7 server. Alerts (SMS/Email/RSS/Twitter) will be sent immediately when your server/desktop is detected unavailable or crosses your set threshold limits. This enables you to take corrective actions should anything go wrong, before your end-users/business is affected.

There are proper mechanisms in place to check if the installed Windows agent is working properly in the machine. The agent heart-beat check is continuously done at the Site24x7 central server and notifications will be sent if data is not received from the agent after a particular time. Similarly, the agent will notify the central server in case of a proper shut down at the installed site. This allows you to verify if the Windows agent itself is working properly or not.

Historical data which is collected and shown using exhaustive reporting features gives you a detailed insight into the availability and performance of your server/desktop. This data can come handy while doing capacity planning or other related business decisions.
You can monitor your websites from a global point of present using Site24x7 and now even monitor the underlying Windows servers that serve it !

Evaluation users can try it without restrictions. Sign up / Sign in now. Existing customers too can try it for free. If you suspend the server monitoring within 10 days, you will not be billed for the trial monitors that you setup.

FAQs

1. Do I have to open up firewall ports to use server monitor?
      No. The agent listens through port 443 which is open by default. If at all the port 443 is not open in your machine, the same must be opened to facilitate server monitoring.

2. Do you need passwords of my machine?
      You need not share any passwords with Site24x7. However the person who installs the Windows Agent software needs to have administrator privileges to do so in a machine.

3. Can you monitor a process on my Windows machine?
      Our development team is currently working on monitoring process, services and network statistics in Windows machines. You can expect this enhancement to be released soon.

4. I am an existing customer. How can I try the Server monitoring?
      Existing customers can try the server monitoring by adding a "Server Monitor" as usual. You will not be billed if you delete the server monitors within 10 days. However if you need any clarifications, please get in touch with Site24x7 support.

Server monitor is the latest release from Site24x7. Read more about it under server monitor or Sign up Now for our 15 days free trial.

Have you tried it out already ? Let us know in comments.

We are moving to Amazon Web Services (AWS) for our São Paulo (Brazil) monitoring location.
The IP address for our São Paulo location will change from February 13, 2012.

The new IP details are given in the below table.

Location	Old IP	New IP
São Paulo	200.170.83.170	177.71.177.249

If you have enabled IP restriction in your server, make sure that you white-list the new IP address. If you have any questions, do contact us at support@site24x7.com.

This is our first release in 2012 and is power packed with two new features; Server monitoring and Root Cause Analysis.

Server monitoring is an agent based monitoring solution with which you can monitor internal servers. Hosted server monitoring is an answer to MSPs, large retail chains and IT admins in general, who wish to have a cost effective solution to monitor and manage their internal servers and desktops. You can use server monitor to identify server bottle necks as well as ensure back end server availability and optimum functioning of the servers.  The most interesting part of server monitoring service is, no hardware or software to maintain or upgrade. Server monitoring joins our already strong stable of agent-less monitoring capability for DNS, mail servers, websites, web applications, TCP/IP Ports and Ping. With Site24x7, you can now monitor all the aspects of a server typically used as web infrastructure.

Another spotlight feature that is introduced is Root Cause Analysis or RCA. RCA is different from a normal down alert. As the name suggests Root cause Analysis helps you to identify the actual reason for a particular downtime instance. This will be accomplished with the help of screenshots, ping output, dig reports, web page content snap shot at the time of error and various other enhancements. Based on these reports, Site24x7 will also give you the most probable reason for a downtime.

We have also made enhancements to free tools section, Web Application Monitor etc. Read more about our latest release under https://www.site24x7.com/whats-new-in-site24x7.html

Check out our new features. Sign up now for a free trial.

The IP address for our Washington DC location will change from January 26, 2012. The new IP details are given in the below table.

Location	Old IP	New IP
Washington DC	208.43.74.124	72.44.88.143

We request all our customers who use Washington as their monitoring location, to please take note of this IP change and white-list the new IP address.

If you have any questions or clarifications, do contact us at support@site24x7.com.

Today morning (January 20, 2012), we faced an unexpected downtime starting 08:15AM PST to 14:25Pm PST due to a power failure in Equinix, our California data center. Polling did not happen during this time and even our website page was not accessible during this time period. The issue is resolved now and our monitoring services are back to normal.

Even though what happened was not in our control, we understand the difficulties it would have put you into. Please accept our sincerest apologies. We hope to provide higher resilience for our infrastructure in the future.

The following is a brief of what actually happened.

Equinix is the co-location provider in California for all Zoho services including Site24x7. The power failure affected our services. All these services including Site24x7 have multiple database clusters and each cluster has a Master-Slave-Secondary Slave combination. The power failure caused inconsistencies in some of the clusters and this delayed restoring the services.

We are still in the process of restoring the redundancies. Will keep you posted.

Update: Our website monitoring service is restored completely. If you face any difficulties, please contact support@site24x7.com or send us a tweet to @site24x7.

The IP address for our Seattle and Dallas locations will change from January 24, 2012. The details are given in the below table.

Location	Old IP	New IP
Dallas	208.43.202.88	173.234.72.183 173.234.72.184
Seattle	67.228.222.84	173.234.81.165 173.234.81.166

We request all Site24x7 users who use Dallas or Seattle as their monitoring locations, to please take note of this IP change and white-list the new IP addresses.

If you have any questions or clarifications, do contact us at support@site24x7.com.

2011 saw a lot of innovations and advancements in web technology, particularly in cloud services. As you embrace new technology and newer ways to improve your business, we will also fill our arsenals with the services to help you run a smooth business in the coming year.

We take this opportunity to thank one and all for patronizing Site24x7.

We wish you all a very happy and rocking 2012!!

Festival times are at your door steps. As you prepare to celebrate Christmas and New Year, here is something from Site24x7 to add color to your celebrations. Participate in our "Ideas to DO BETTER BUSINESS IN 2012" contest and stand a chance to WIN AN iPad.

We have added three more locations to our ever growing global monitoring network. The newly added locations are Atlanta in US, Toronto in Canada and Brussels in Belgium. With these new additions, you now can monitor websites or servers from 39 locations across the globe.

Below are the IP addresses of the new locations for your reference.

Location	IP Address
Atlanta-US	173.234.85.91 173.234.85.92 ​
Toronto-Canada	208.69.56.166 208.69.56.171 208.69.56.172 ​
Brussels-Belgium	87.238.165.164

If you plan to monitor your websites from these locations, ensure that these IP addresses are whitelisted.

If you have any questions, send us an email to support@site24x7.com.