I think your customers would appreciate a better notice than posting information about such maintenances on a blog. I called your support number and even after that, no communication was sent out. We use your services for monitoring production systems and I would appreciate if you can put emphasis on uptime and availability for your services too. Thx.

- V

Thanks Vinay. Yes, we agree with the need to put up  better notices in case of any future maintenances.

We in fact send out an email to user accounts after your call. It looks like the mail must have gone into your alternate email id.